Privacy Policy

Privacy Policy

Last Updated: 2025.03.31

At Xentra, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

πŸ”Ή Personal Information – Name, email address, phone number, shipping and billing addresses.
πŸ”Ή Payment Information – Processed securely through third-party payment providers (we do not store credit card details).
πŸ”Ή Order Details – Products purchased and transaction history.
πŸ”Ή Browsing Data – IP address, browser type, device information, and interactions with our website.

2. How We Use Your Information

We use the information collected to:

βœ… Process and fulfill orders.
βœ… Provide customer support.
βœ… Improve our website, products, and services.
βœ… Send promotional offers and updates (you can opt out anytime).
βœ… Prevent fraud and enhance security.

3. How We Protect Your Data

We implement industry-standard security measures to keep your information safe, including:

πŸ” SSL encryption for secure transactions.
πŸ” Limited access to personal data by authorized personnel only.
πŸ” Secure third-party payment gateways to handle financial transactions.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

πŸ“¦ Shipping Providers – To deliver your orders.
πŸ’³ Payment Processors – To securely process transactions.
πŸ“Š Marketing & Analytics Tools – To improve our website and advertising.
βš–οΈ Legal Authorities – If required by law or to protect our rights.

5. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience. These help us:

πŸͺ Remember your preferences.
πŸ“ˆ Analyze website traffic.
🎯 Show relevant ads.

You can manage or disable cookies through your browser settings.

6. Your Rights & Choices

You have the right to:

πŸ”Ή Access, update, or delete your personal data.
πŸ”Ή Opt out of marketing emails (unsubscribe at the bottom of any email).
πŸ”Ή Request data portability or restriction of data processing.

To exercise these rights, contact us at Contact Page.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us on Contact Page

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Xentra! 😊